Service

All YUCHO Product users will enjoy the hassle free, every of our product is covered at least one year of warranty service.
Our service department will be full-responsibly and fast support to every of your technical issues, and provide solution to repair or replace your machines.
Please call me at:+86-21-61525662 or +86-13661442644 or send e-mail to: leo@yuchogroup.com

Guarantee

All YUCHO goods are warranted in accordance with our warranty terms for at least 12 months from date of dispatch.

We cover all repair Fee

Parts replacement cost within warranty coverage will not be charged.

Fast Response time

We will respond quickly to your requirement for repairing damages under warranty and reasonable time when needed to repair the damages.

Damages not in Warranty Coverage

-Damages caused by accidents, improper operation or unauthorized modification will not be deemed applicable for warranty coverage. Force majeure such as earthquake, lightning strike, fire, flood, war or other disasters is not applicable for warranty service. Damages caused by modification, replacing spare parts, changing the PLC. The running time cannot be read.

--Damages caused by insufficient maintenance or improper repair by unauthorized service agent.

--Damages caused by transportation, improper installation, or unauthorized repair accessories or products are used in violation of the law or for obvious vicious purposes.

--Damages insufficient maintenance, gen-set not maintaining according to manual guide.

--Damages directly or indirectly caused by improper repair and consequent malfunctions and damages are not in the warranty coverage.

--Consumable item such as sealing rings, bearings, belts, valves and some  other quick-wear parts are not in the warranty coverage.

--Warranty does not include the economic loss or extra expenditure caused by gen-set.